Tools for Records Management

 

Here are some guidelines for managing paper and electronic records. In 1953 the Mennonite Church adopted policies to help boards retain their records. By 1989, when archives became swamped, the guidelines were revised to help dispose of records: “not all records have equal value, discretion must be exercised in determining what records are retained, and what records are destroyed.” Below find twenty-seven tools to aid you in this work.

 

In general, records are created for persons to document policies, decisions and transactions. Records also keep the organization accountable to its constituency. After 5-10 years some records have value in telling the organization’s history and shaping its identity.

 

This work requires gifts of management, discernment and custodianship. The guidelines are general enough for a CEO to implement a records management system.  The tools are also specific enough for a person to manage current, semi-active and historical records.

 

Appraisal of Current, Semi-active and Archival Records.

 

1. A key tool is managing and appraising records through their life cycle. This is from their creation to their active use to their ultimate disposition, either destruction or retention.

 

2. Current paper records have a life span of 1-3 years, and then are culled with important files transferred to semi-active status.

 

3. Transfer files into uniform boxes, number them, and place boxes at a location where they can be safely stored and easily retrieved. A list of the contents is maintained at the main desk.


4. Electronic e-mail records are organized into mailboxes and have a life span of 3 months-1 year.

 

5. After a year, e-mail needs to be weeded with the important  mailboxes transferred to an electronic archives section. Mailbox names should include a date, for example: Event Files, 2003. One organization, MCC, has all cc: (carbon copies) automatically deposited into a department’s centralized mailboxes. A staff member is assigned to manage this material.

 

6.   All other computer files need to be sorted annually. Names of folders and the overall organization should be reviewed and updated, with folders including inclusive dates.

 

7. Maintain an electronic archives on the computer, which is different than backup files.

 

8. All computer files should be burned onto a CD annually, with each CD clearly labeled for contents, department, person, date, and restrictions.  This includes e-mail.


9. Semi-active paper records have a life span of 3-10 years. Then they are appraised to determine archival value. One can cull 60-75% of the individual files, keeping only samples, OR keep whole sets of important records, and identify those sets which can be destroyed.

 

10. Archiving by originating agency – It is expected that the organization which generated the official minutes or annual reports are responsible for their archiving. (For example, Mennonite Mutual Aid does not keep minutes of Mennonite Education Agency)

 

11. Electronic records should also be reviewed in their semi-active life cycle, maybe once every 3 years. Entire folders can be kept or destroyed, or one can pick out key files. Most of the work may involve naming and organizing folders so one can easily find the archival records.


12. Archival records are those identified for long-term preservation and use, usually after 10 years. These files represent the memory of the organization, and are deposited at a regional archives. Before transferring materials to the archives, one may want to compare files being retained by the different departments, and do a final appraisal of the records. One should also become acquainted with where your organization’s vital records are kept, and what is already at the archives.

 

13. The main task is to list all the files that have been retained. Type the list on the computer, and include a short departmental history, a list of persons who served during this time period, and who archived them. Send this inventory to the archives, along with the files.

 

14. An inventory of electronic records is just as important– document what files were burned onto CDs, and include a history of the IT department, etc., before sending to the archives.

 

Identifying Type, Function and Value of Records

 

15. Clearly identify the types or “series” of records in your office. Each set may be used for a different purpose. This series can include minutes, reports, program files, financial records, constitutions, bylaws, publicity materials, subject files, correspondence files regarding a certain project, case files, personnel files, membership records, photographs, videos, CDs, books, and artifacts. A set can include a single type, like minutes, or a mixture, like correspondence with receipts and invoices. Naming the sets helps to manage the records.

 

Computer records include the same types and “series” of materials, but in electronic form. Some of the language and formats are different, but the use of the records is the same.

 

16. Understand the function of each section of files in your office. Some records are used actively for the short term until a report has been generated, like invoices and receipts, which are then transferred to semi-active status state law allows for their destruction. Program files may be kept in the office until that particular project has been completed.


17. Terms used to describe the different values of records include administrative value, legal value, fiscal value, evidential value (evidence of activity), informational value, and intrinsic value. It is these values, along with a knowledge of the type and function of records, which help decide how long to keep records, and their ultimate preservation and destruction.

 

Records Schedule and Survey

 

18. A records schedule is the place where one notes the decisions made on the disposition of each set of records.  It indicates which files are kept for how long, and when they can be disposed of or sent to the archives.

_______________________________________________________________________

Example: Indiana Public Schools Records Schedule, 1995

Administration – Financial Services

(No financial records may be destroyed until after audit completed, report filed and exceptions satisfied, per IC 5-15-6-3)

 

Record Type                                                        Retention Period Disposition

 

Audit report by State Board                 P                                              Retain permanently

Automated financial data, stored                         Indefinite                               Until updated summary information

Bank Ledgers / Bank Account History                Indefinite                               Destroy after 5 years and audit

Budget, Annual – record copy                              P                                              Retain permanently

 

Comment: One change could be to retain annually an electronic copy of the automated financial data.

 

_______________________________________________________________________

Example: United Methodist Church, Northern Indiana Conference, 1998

Records Retention and Disposal Schedule

 

Code             Title                 Description                           Keep as Current Record      Send to Archives  Total

 

LOC.001      Administration   Administrative Board or Council             CY+1                      Yes                          P

LOC.002      Annual Reports  Annual Reports of the local church         CY+2                      No                           3

LOC.003      Audio-Visual      Audio and video tapes                             CY+9                      Yes                          P

LOC.004.01  Banking              Statements                                               CY+3                      No                           4

 

Comment: The one change for Mennonite Church congregations is to keep permanently all annual reports.

 

 

19. Take a survey of all the records found in your office, department, or entire organization. This is the best tool to develop a records schedule. Include name of office, types of records, dates of material, person in charge of the records, and how long to keep files in the office.

 

In the list, include all semi-active records found in filing cabinets, closets, and storage areas, and any permanent or archival records found in fireproof cabinets or a vault.  This inventory acts as a bird’s eye view of the organization’s records, and at the same time manages records throughout their life cycle.

 

One can then show this inventory to persons within the organization, and to the Goshen, North Newton or regional archives for making final decisions on the disposition of these records.  This appraisal and retention schedule, as agreed upon by the record creators, administrators and historians, then forms the key to effective management.


Electronic Records

Here are some additional suggestions

 

20. In its report to Nashville 2001, the Data Policy Committee of Mennonite Church USA recommended “implementing and overseeing data policies” and “archiving electronic materials.” This committee meets regularly, and would be a good place to bring one’s surveys and schedules of existing electronic records found in each organization. (Contact recording secretary, Kathyrn Rodgers, Mennonite Church USA Great Lakes Office, Elkhart, Indiana  Toll free to Mennonite Church USA offices: 866-866-2872)

 

21. Conversion from older formats into newer software and hardware continues to be a challenge. The Historical Committee and Data Policy Committee are committed to the long-term retention and use of electronic records.

 

Who, What, Where, When, Why and How

 

22. Four persons remain key, although all persons in an organization aid in this task. The initiative and support of the CEO is crucial for a records management system.

 

23. Naming a records manager, and giving that person time each week to come up with practical ways to manage records throughout their life cycles, is important.

 

24. Since the computer network already links persons with each other, and provides some centralized filing, the information technology (IT) person is key to aiding in this management of electronic and paper records.

 

25. The archivist is the fourth person who helps appraise and determine value of records. This person can see how certain records have long-term value and use, not only for the administration of a task, but in the history of the organization and church.

 

26. The mission statement of the Historical Committee provides one response to “why”:

 

God calls us to preserve our heritage, to interpret our faith stories,

and to proclaim God’s work among us. (Revised 2002)

   

27. Collaboration between the agency and the archives is a key ingredient. Annual meetings and visits can test how best to manage records and if schedules aid in the regular destruction and retention of records. This may also help answer the questions of what, where and when. Standard archival agreements between the organization and the Historical Committee can also act as the support base for this work.

 

 

Minding Mennonite Memory www.mcusa-archives.org
Mennonite Church USA Historical Committee and Archives - Goshen and North Newton
Dennis Stoesz, Archivist, April 30, 2004 (File: "RecordsManagement2004FourPages.doc")


 

Created by: Aaron Lehman 5/07/04